What We Do...

  • State ManagementMarXtar developed solutions for real-time knowledge, historical understanding, and control of the future...
  • Enterprise NotifierMarXtar developed solution for Mission Critical and Audited Communication to End Users and Devices Without Reliance on Email...
  • Wake-On-WANMarXtar developed solution extends Wake-On-LAN functionality beyond the confines of the local subnet for times when what you can't see CAN hurt you...
  • SWImageEmbrace operating system deployments with SWImage. Zero User Downtime, Zero Data Loss, Zero-Touch. Only SWImage can do this...
  • Ivanti ONE PartnerIvanti Software Solutions and Enhancement technologies from other Ivanti One ISV Partners such as ourselves...
  • MarXtar SUPPORTService Desk, Systems Management or Both? UK Based Consultant staffed Service Desk...
  • MarXtar LIFECOACHService Desk, Systems Management or Both? Far more than just installation & support. A true partnership in your future success...
  • Ivanti LEARNINGTry our unique 'Do 2 Understand' courses and give Boot Camp the Boot...
  • Microsoft SCCMExtending and Enhancing your SCCM investment like only we can...

MARXTAR LIFECOACH

In a world where demands are growing but IT personnel levels are static or declining, the dedicated time required to naturally attain an Expert level with Ivanti technology is very rarely available. Training and Technical Support are simply not enough by themselves...

LANDESK LifeCoach

 

Do you have 10,000 hours spare to become an expert? Building the skills necessary to take full advantage of such a significant Ivanti investment would be virtually impossible without some way to accelerate the process.

MarXtar LIFECOACH puts decades of experience at your disposal. Every LIFECOACH customer earns access to a Named, Experienced Consultant that works with your business to grow the experience and knowledge in your solutions to the point where your administrators can be considered Expert.

So How Do We Learn What We Need?


At MarXtar we have examined all our years of experience and worked closely with our customers to identify the best balance of service types to address this fundamental issue. We have realised that this is a common issue with almost all users of Systems & Service Management solutions and cannot be addressed by the standard methods used to date. It is for this reason we have developed a balanced offering that combines all of the required contact points and service types that when blended enable a long-lasting and successful technology investment and reduces the frustration usually associated with such a challenging learning curve.

Pre-Assigned LIFECOACH Onsite Visits
Regular onsite presence from your Named LIFECOACH to work with you on forward planning for projects and greater use of your investment. Proactive planning rather than reactive support working alongside someone that becomes an extension of your team rather than a remote voice on the phone.

Micro-Consulting Units (MCUs)
Ever needed help for a couple of hours but it doesn’t make sense to get someone in for a full day? MCUs give the flexibility you need at the time you need it.

Ad-Hoc Project Support
Onsite Time that can be called off as needed to support major project rollouts of whatever type without individual project scoping and engagement purchase.

Customer Support Champion
Your Named LIFECOACH supported by the MarXtar team have visibility of any technical support requests to assist with faster diagnosis, rapid identification of workarounds to keep you working, and escalation within support tiers.

Complementary MarXtar Enhancement Technologies
Optional use of MarXtar Enhancement Software for the duration of the LIFECOACH period to extend Ivanti capabilities using our technology from within the Ivanti ONE partner program. In many cases the value of this alone would exceed the cost of the service!

MarXtar LifeCoach (System or Service Management)

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Silver
Silver
Gold

MarXtar LifeCoach Total (System and Service Management)

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Silver
Silver
Gold

Quality And Integrity in All That We Do.

Just A Few Reasons To Work With MarXtar...