MarXtar Solution Support
With experienced consultants and engineers MarXtar is the perfect partner for your business when it comes to supporting you and your IT investments.
MarXtar Solution Support Options:
Solution Support Standard
- Unlimited Telephone, Email & Self-Service Incidents
- 8 Hour Response Times
- Two Named Support Contacts
Solution Support Priority
- Unlimited Telephone, Email & Self-Service Incidents
- 4 Hour Response Times
- Two Named Support Contacts
Solution Support Business Critical
- Unlimited Telephone, Email & Self-Service Incidents
- 2 Hour Response Times
- Two Named Support Contacts
Micro-Consulting Units (MCUs)
Ever needed support or help for a couple of hours, but it doesn’t make sense to get someone in for a full day? MCUs give the flexibility you need at the time you need it.
MCUs are hourly consulting blocks that can be added to any support contract to allow for highly flexible consulting activities for those times where what you need is more along the lines of ‘How Do I?’ or ‘Please Do This For Me’. Rather than require a full consulting scoping effort or onsite attendance. MCUs can be scheduled to deliver to your requirements, without any additional complexity. MCUs can be converted to onsite attendance at a rate of Ten MCU’s to One onsite 8 Hour day.
The Perfect Compliment to LifeCoach Services
MarXtar Ivanti LifeCoach services are designed to help you evolve the use of your investment and bridge the knowledge gap between implementation and support.
