Customer Testimonials
‘MarXtar’s monitoring identified a communication issue we hadn’t even realised was present. Without it, we wouldn’t have known our customers were being ignored until they started lodging serious complaints.’
Mitsubishi Electric UK
‘Solution Assurance Monitoring is the service that you never knew you needed, it identifies things that are broken, like workflow, email and errors that we either did not detect or know about. This leads to a fix and an improvement of the service we offer to our customers.’
UK Atomic Energy Authority
‘Whilst being highly customisable is a key factor for us, it does come with a risk of misconfiguration … with root cause and suggested resolutions for our tenant, (Solution Assurance Monitoring) improving our overall understanding and improving guardrails for development moving forward.’
UK Construction & Civil Engineering Company
‘MarXtar provides the service and support wrap that vendors will always struggle to provide – Product experts that take the time to understand your business, are engaging, focused on outcomes, flexible and affordable. Absolutely – One of the best supplier relationships we have, in terms of engagement and meeting expectations.’
Morgan Sindall
‘MarXtar have become a valued partner in a very short time, they are truly committed to delivering quality services which support the business outcomes we and our customers demand. Their approach has been totally open and honest so expectations have been accurately set and they then have gone on to match or exceed those expectations. We value both their technical and business insight and the relationship has been very productive for us as an organisation and improved our customers perception of the product and ourselves as a service provider.’
Arden & Gem
