MarXtar Managed Service and Asset Management

MarXtar Managed Service and Asset Management makes sure your Service Manager investment stays in tip top shape. With the ability to pick and choose from the following items we can customise your Managed Service subscription to whatever you require.

  • Technical Support (Break/Fix)
  • Daily Availability Checks
  • Asset and User Integration Checks
  • Quality Assurance for Incident, Service Request, Change, Problem and Knowledge
  • License Usage Checks
  • Monthly Service Reporting (Service Metric Reports, Service Conference Call)
  • On-Prem System Updates/Upgrades

We also offer specific Service Management Admin Tasks as an add on.

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