MarXtar’s LifeCoach programme is a proactive consultancy service designed to help customers continually grow and enhance their ITSM/ESM solutions long after Go‑Live. Built on years of project experience, LifeCoach recognises that implementation is only the beginning—providing structured guidance, strategic insight, and ongoing expert support to help organisations evolve with confidence.

Service highlights include:

• Regular strategy meetings with a dedicated LifeCoach Consultant
• Customer Advisory Service for best‑practice guidance without additional cost concerns
• Continuous knowledge transfer to uplift internal capability
• Forward planning and visibility for upcoming opportunities and risks
• Optional team‑extension support to supplement internal resources
• Unlimited email‑based Q&A (fair‑use policy applies)