What is Enterprise Notifier
Enterprise Notifier rapidly notifies your Service Subscribers of reported or upcoming works and service outages to improve the perception of your department and to avoid heavy loads on the desk at the time when you need all-hands-on-deck. We live in a world where communication is taken for granted, yet the methods of communication we use for some of our most vital services have barely changed in two decades. When our Service Desk needs to communicate, all too often we rely on email or a banner on our Self-Service page; but our customers are overwhelmed with emails and by the time they see something on the Self-Service page they have already been impacted. Besides, how do we tell people email is down if we can’t email them?
It’s time to do things a better way.
With a powerful API, Service Desk Integration points allow for messages to be triggered by Service Desks including (but not limited to) Ivanti Service Desk and Ivanti Service Management. Dynamic actions allow for end-user responses to be interactive, such as Change Management Board approvals without having to access the full-service desk console. The result simplifies the process and encourages greater participation. Designed so that those that need to communicate can do so without the need to understand everything behind the scenes; Enterprise Notifier is not just a tool for I.T. it is a solution for the whole Enterprise.
Using the Enterprise Notifier HTML5 interface or powerful web service API allows for maximum flexibility.
Machine and User based targeting is available to notify the right people or groups with ease even supporting multi-user systems and time zone aware operation.
Built upon the powerful and proven architecture of State Management, Enterprise Notifier gives you unparalleled levels of interaction with a clear and reportable audit trail.
MarXtar’s multi-tiered approach enables Enterprise Notifier to benefit everyone including (but not limited to):
Service Desk
Major Incident
Heightened Incident
Powerful ITSM Integration
Extensive Process Integration for Service Desk and Other Systems
Emergency Notifications within Seconds
Corporate Communication Without Email Reliance
End User Feedback
Contact us below for a download of the latest Enterprise Notifier trial. This registration and download will entitle you to a free 2 hour consulting engagement for installation.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
_GRECAPTCHA | 5 months 27 days | This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. |
__cfduid | 1 month | The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
_gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
Cookie | Duration | Description |
---|---|---|
uc_session | session | Determines whether the visitor has accepted the cookie consent box. |
_gat_gtag_UA_22777238_2 | 1 minute | This cookie is installed by Google Analytics. The cookie is used to throttle request rate for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |