Welcome All to 2021 – It should have been the year that set us back on track to face mask free fun, but instead, we find ourselves back to lockdown and home working, so this safe & socially distanced catch up comes to you with hope that there is light at the end of the tunnel and an Easter that brings us some normality.
For MarXtar 2020 was an interesting year, we were very proud to announce at the beginning of the year that we joined Ivanti’s Elite Partner programme, the only UK business to do this. After meeting Elite-partner criteria to directly deliver Ivanti professional services for Unified Endpoint Management (UEM) and Enterprise Service Management (ESM) solutions, MarXtar was named Elite, Ivanti’s highest Service Delivery Partner level. Stuart Robson-Frisby Director, EMEA Channel Sales at Ivanti said at the time.
“MarXtar is truly an Ivanti specialist, delivering the superior service and support Ivanti customers can trust to optimize the time-to-value and ROI of their Ivanti solutions. They are an ideal example of an Elite Ivanti Service Delivery Partner and we are pleased to feature them in the top level of our service partner ecosystem.”
Throughout the year we found ourselves incredibly busy supporting our customers with their IT needs and with our additional responsibilities as an Elite partner, but I am pleased to say that our team were incredible and worked long and hard to make sure deadlines and requirements were met. We found that ISEC (Ivanti Security Controls) became a top priority for most of our customers with workforces working remotely. Ivanti Security Controls can be rapidly implemented as built-in cloud capabilities as well as focussed Virtual Server patching capabilities so these quick powerful and easy patch management fixes for companies’ security controls were a top ask.
At the end of 2020 we were also proud to announce that we became a partner of MobileIron who provide cutting-edge Enterprise Mobile Management and Mobile Device Management technologies. MobileIron are also a Gartner magic quadrant leader and does too much to even begin to explain in this update so contact us if you would like to know more about them and how their products could help you.
Finally, I thought it would be useful to share with you our top 3 tips from 2020 to get your IT off to a great start in 2021:
- Healthcheck Your IT
We recommend this every year, and 2021 should be no exception, if anything its more important than ever. With most workforces now working remotely, and it looks like they will stay that way for the foreseeable, it is important to relook at your IT requirement and reassess the compatibility of your products. Not sure where to start? MarXtar can provide a one-day assessment with our expert Ivanti consultants.
- Get the Support You Need
IT departments have historically been small departments or outsourced, but with the ever-changing environment it is important to get support in place for your IT team so they in turn can support your workforce. Whether that’s new equipment, coaching, additional hourly support, or consultancy it’s important to keep this vital department well-oiled so it can move the machine.
- Invest In IT
I know this may seem impossible as most businesses are trying to keep their heads above water, but if you can, invest in the right IT for your company. Keep on top of the patch updates and any upgrades, invest in training or coaching for your staff as once we get through this pandemic, and we will, you will need a strong backbone of IT to keep moving you forward. If the pandemic has shown our industry anything, it is that IT excellence is a necessity for business.
In conclusion it has been a tough year for all of us, but I hope it will make us stronger and help build a stronger economy with companies who are at the cutting edge of technology and have the ability to adapt when situations arise, and you can rest assured MarXtar will be right there to hold your hand.
MarXtar is an international software solutions provider that specialises in making sure mission critical messages and alerts get out to the entire enterprise. For more information on all MarXtar’s services and products please visit www.MarXtar.com and follow @marxtargroup on Twitter.
Ivanti: The Power of Unified IT.
Ivanti automates IT and Security Operations to better manage and secure the digital workplace. From PCs to mobile devices, VDI, and the data centre, Ivanti discovers IT assets on-premises and in the cloud, improves IT service delivery, and reduces risk with insights and automation. The company also helps organizations leverage modern technology in the warehouse and across the supply chain to improve delivery without modifying backend systems. Ivanti is headquartered in Salt Lake City.